📦 Shipping Information

We ship all orders via our trusted partner CJ Dropshipping to ensure fast and safe delivery.

✅ Processing time: 1-3 business days.

✅ Shipping time to Ireland: 2 to 7 business days.

✅ Once your order is shipped, you will receive a confirmation email with your tracking number so you can follow its progress.

🔄 Returns & Refunds

We want you to be completely satisfied with your purchase.

✅ Return window: You have 14 days from the date you receive your order to request a return.

✅ Condition: Products must be unused, in their original packaging, and in sellable condition.

✅ How to return: Contact us at support@petcraic.store with your order number and reason for return.

✅ Refunds: Once your return is received and inspected, we will process a refund to your original payment method within 5-7 business days.

❓ Questions?

Feel free to reach out to our friendly support team at support@petcraic.store.

We’re here to help!

Have questions? Get in touch!